Based on our standard delivery option, your package is estimated to arrive within 3-5 business days. If you have any further questions or concerns, feel free to contact us .
We sincerely apologize if you've received a damaged or incorrect item. Please know that we take full responsibility for this inconvenience. Our team is committed to making things right for you.
You can make any changes or cancel your order, you have the flexibility to do so. Your satisfaction is our priority, and we want to ensure that your experience with us meets your expectations.
We do not offer international shipping. We apologize for any inconvenience. If you have a local address, feel free to proceed with your order. For further assistance, contact our customer service at 71-547691
Great news! BIGFUN offers gift cards. Perfect for birthdays occasions.
For orders below $50, a flat delivery charge of $4 applies. However, enjoy free delivery on orders totaling $50 or more. This will be automatically reflected during the checkout process. For any further questions, please contact our customer service at 71-547691
Currently, we do not provide refunds. However, we do offer an exchange policy where you can receive a voucher for the value of your purchase. This voucher can be used multiple times within one year from the date of issue. For more details or to initiate an exchange, please contact our customer service at 71-547691